Self-hosted projects tagged “Email-to-ticket”
4 open source projects with this tag
4 open source projects with this tag
4 services found

Open-source helpdesk and customer support ticketing system
Self-hosted helpdesk for email and multichannel ticketing with SLA, automation, knowledge base, and integrations for support teams.

Open source help desk built on shared mailboxes
FreeScout is a lightweight help desk for managing shared email inboxes with ticketing, assignments, collision detection, and extensible modules.

Lightweight, email-first helpdesk for managing support tickets
Open-source helpdesk that turns inbound email into tickets, supports assignments and statuses, and provides a simple web UI for teams to manage customer support.
Flexible issue tracker with a customizable data model
Roundup is a Python issue tracker with email and web interfaces, customizable schemas, and built-in workflow features for bugs, tasks, and support queues.